Clarity Compass
Organizations do not fail to start. They fail to hold.
You already know where you stand, because we measured it. Compass is how you find out, on the same yardstick, whether anything actually changed — and it is how the two or three things you decided to fix this year get finished rather than started.
The retained service
What Compass is
Twelve months, renewed annually, available only to organizations that have completed the Grounded Diagnostic. Every subscriber receives the same eight components. What changes between tiers is depth: how much scope is in, how often the steering happens, and how many advisory days come with it.
The measurement is the product. The advisory days are what make the measurement move.
Every tier
Eight components
| Component | WHAT YOU TYPICALLY RECEIVE | Cadence |
|---|---|---|
| Baseline lock | Your diagnostic placement fixed as the comparison point for the year, with the evidence behind each of the 43 segments recorded and dated | Once, at mobilization |
| Communications and engagement | We will be in regular communications on the segments we are respectively advancing, on important built environment developments, on workshops and learnings we offer. | Quarterly |
| Movement report | Which segments moved, by how much, and why — with the segments that did not move carrying the same prominence | Quarterly |
| Reversion alert | Any segment that falls, flagged inside the quarter it fell, with the cause named | As it happens |
| Steering sessions | Working sessions jointly led by your executive sponsor and our team. Clarity around responsibilities, goals, measurements. | Two to four a year |
| Compass Brief | One page written for a board, council or audit committee rather than a practitioner | Twice a year |
| Standards watch | Your templates and requirement sets maintained against the ISO 19650 revision and related standards drift, for the life of the subscription | Continuous |
| Annual Movement Report | The year's evidence consolidated into one record: movement, holds, falls and recoveries per business dimension — never as one flat label | Month eleven |
The year, month by month
What a year looks like
The year below is modelled on an Ascent subscriber — four formal steering sessions, advisory days and communications throughout. Basecamp runs the same shape with two steering sessions; Summit adds an annual board, council or audit committee session with a typically more active level of engagement.
The Annual Movement Report sits in month eleven for a reason. Policy and procurement items take a quarter to draft and one to two quarters to approve — a template amended in month four is typically approved in month seven and used on a live tender in month nine. Reporting a full re-score before then would report no movement, correctly, three times over. Three flat reports is not rigour. It is an argument against renewal.
Depth, not features
Three tiers, by the size of what you run
Every tier gets the same eight components. Depth is what changes.
Basecamp
A single organizational unit, typically under about 100 people in capital delivery and operations, with one or two active projects at a time. Limited advisory days, two formal steering sessions, active comms throughout. Fits smaller municipalities, single-site institutions and mid-market private owners.
Ascent
Up to three units, sites or regions, typically about 100 to 1,000 people in capital delivery and operations, with several projects running concurrently. Numerous advisory days, quarterly steering sessions, active engagement and communications. Fits mid-size cities and regions, hospitals, colleges, school boards and utilities.
Summit
Up to eight units, sites or regions, with roll-up reporting across them, typically over 1,000 people or a multi-region portfolio. Four steering sessions plus an annual board at a minimum, council or audit committee session, a light annual digital twin readiness review, and maximum advisory focus. Fits large municipalities, provincial and federal departments, universities and national or regional portfolio owners.
These indicators are just that — indicators. Where they disagree, we scope the conversation rather than the label.
Your sector — public, private or not-for-profit — sets the evidence standard we work to and the procurement path we follow. It does not change the tier and it does not change the price.
Our retainment model buys a defined number of services, not the whole catalog. We know that change is hard, often complicated and, particularly in the built environment, can take time. Clarity Compass is about sustained, real change that can be measured. Period.
Who it's for
Where the pressure usually sits
Public-sector owners
Federal, provincial and municipal, large to small. Pressure sits in Contracts and Governance: the requirements are not in the procurement language, and information duties are assumed rather than assigned.
Institutional and private owners
Long-lifecycle asset owners and portfolio holders. Pressure sits where capital handover meets operations, and where the register has to be rebuilt every time.
Operators and facility managers
Pressure sits in Technology and Process at the construction-to-operations boundary. Asset data arrives incomplete and decays after handover.
Lead contractors
Pressure sits in People and Contracts. Capability sits with a small number of individuals, and the supply chain cannot deliver what the contract requires.
On purpose
What sits outside the subscription
Some work is deliberately not in the retainer, and each exclusion has a reason we are willing to publish. Digital twin implementation is priced as a project and sold only where the asset data foundation exists. Independent certification goes to an accredited body you engage directly. Legal opinion goes to counsel. Technical build, model production, reality capture and platform configuration go to vetted specialists.
Clarity Builders keeps the client contract, the method and the score. Everything else is a candidate for partnership.
Six practice areas carry the work. The diagnostic decides which ones you need.
BIM under ISO 19650 — exchange information requirements, BIM execution plans and common data environment design.
Digital procurement strategy — carrying digital requirements through the supply chain in procurement language.
Digital twin design — operating twins that inform energy, condition and renewal decisions.
AI integration and governance — governed, practical use cases tied to measurable outcomes.
Asset data architecture — structured asset data that survives every handover and transition.
Change and capability — we build capability, not dependence.
Not sure which work you need?
That's the point of the diagnostic. The findings decide — not a sales conversation.